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Critical requirement for Service Mapping & Discovery Specialist at Plano, TX

Location : Plano, TX
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Must to have EXPERIENCE– 

  1. Service Mapping & Discovery   (nice to have but not required – Certification)

  2. Good verbal & written skills and should have exposure to handle global customers 


Candidate should have good Admin / Configuration / Development knowledge of:-

  1. UI Actions / UI policy / Access Control Lists, etc.

  2. Writing various Server-side scripts using Script Includes.

  3. Configured License Management module for necessary Compliance check.

  4. Used ACL’s for controlling the security mechanism in Service Now

  5. Domain Separation and designing the Process and data flow within various domains

  6. Experience in different Integrations using web-services / MID Server, etc.

  7. Configuring complex reports

  8. Understanding and debugging of system logs

  9. Configuring, analyses, designs, develops, and maintains pattern program code and applications to support business processes and functions in ITOM area 

  10. At higher levels, designs and consults on solution design, architecture and integration for tool from the perspective of client 

  11. For tool developer/admin responsibilities focus primarily on simple data loading, configuration and workflow development, testing, integration testing 

  12. Completes all technical development tasks pertaining to applications inclusive of customizing Patterns as per business needs 

  13. Interfaces as necessary with all critical integrated in-scope third party applications service owners, ensuring that applications are integrated successfully and operating as planned. 

  14. Maps workflow and creates design specifications based on functional requirements; 

  15. Configures, analyses, designs, develops, and maintains program code and applications to support business processes and functions 

  16. MID Server configurations and communications. 

  17. Discovery phases & process. 

  18. CMDB/AMDB & Discovery lifecycles. 

  19. Discovery ports requirement. 

  20. Understanding of patterns, Probes & Sensors and ability to create new basing on requirement 

  21. Hands on Event management & Orchestration 

  22. Application mapping & vertical discovery capability

Required Qualifications :
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